
Testimonials & Feedback
Water Operators Partnerships (WOPs)

Let me commend you on the good work being done by the Centre of Excellence for Change Management at Chennai and wish you all the very best for the future.
— Ex-Chairman - Tata Group.Congratulations to you and your team. This demonstrates the results that a committed team and leadership can achieve.
— Senior Financial Management Specialist - South Asia Region.
This is great news, and follows years of hard work and dedication by CEC. Nothing could be better now than to spread sound water management practices more broadly through Tamil Nadu.
— Team Leader - World Bank.
This is absoultely great – almost unbelievable! I am amazed that they took note of this and recognized its potential. Congratulations to you and your team.
— South Asia Environment and Resources Unit - World Bank.
Congrats foe another feather in the cap of CEC. One day I took forward to seeing fruits of your efforts through WRD and at least have them with a functional canal monitoring system in place.
— PIM Specialist - World Bank.Many congratulations to you and to all colleagues and friends at CEC on receiving the UN Water for life Best Practices Award 2013.
— Water Expert.
I was also very happy to read on the front page of The Hindu today that the BRICS summit has acknowledged "the important role that state-owned enterprises played in their economies" and resolved "to encourage them to interace with each other". Hopefully G-WOPS and PuP will continue to grow stronger too.
— Associate Professor, Dept. Humanities & Social Sciences - IIT Madras.Global Feedback & Collaborations
Glimpses of Feed-back from some of the participants from 50 World Bank Staff of SAR Divisions (2 sector managers, umpteen TTLs and the like) from 4 continents during the '2-day International Training Workshop':
"Wonderful to see how a process of behavioral and organizational change is being undertaken and articulated"
"I was simply amazed by the Change Journey. The exercise was extremely well organized and clear. The change in the mindset of engineers is very impressive."
"Very interesting and promising initiative. I would love to see Center of Excellence for Change to have this process introduced into other departments and places too."

African Continent Learning Exchange
A group of 20 delegates from different parts of African continent visited India on a learning exchange programme during the month June 2010. The delegates were facilitated to experience the change process in the water sector through exhibition, workshop and interaction with the farmers and the community in the field. While appreciating the CEC's efforts, they expressed their intention to initiate similar process in their respective countries.

Collaboration with other states
Center of Excellence for Change (CEC) worked on invitation with two other State Government water utilities, the Maharashtra Jeevan Prathikaran and Jharkhand State Water Department to initiate similar change interventions in their States. In August 2006, the Government of India and UNICEF adopted the CMG-TNRWSP experience at the National level. This led to formation of National Level Change Management Forum to pioneer such water reforms in other State utilities of India. The government of Himachal Pradesh also undertook a change initiative with the support of GTZ resting on the expertise of the CEC.
CEC hosted a team of 14 officers from Himachal Pradesh comprising of Principal Secretary, Engineer in Chier, Chief Engineers and Executive Engineers along with GTZ India Officers to visit CEC's Change initiatives from 8th to 10th January 2011. Taking a leaf out of CECs initiatives, the Pricipal Secretary of HP and his team has planned to adopt the model of CECs approach in villages with modifications to suit the local conditions.

His Excellency Dr. A. P. J. Abdul Kalam
Former President of India
In his special address delivered in the International Conference
"I am confident that the unique change experience pioneered by the Centre of Excellence for Change at Chennai will become the benchmark in India in bringing the change in thinking among the various cross sections of the government department. Certainly this will result into sustainable water management, quality water and improved service delivery to the citizens not treating them as a simple user but as a key stakeholder with a right to safe, adequate and reliable water."


